Contact Methods
For the Spring 2021 term, the Office of the University Registrar will be available for in-person services on a limited schedule. To assist with maintaining the health and safety of our community, we ask that business be conducted virtually through email, virtual office hours, or a scheduled zoom meeting when possible.
If your needs cannot be met virtually, please schedule an appointment by sending an email to registrar@emory.edu.
For inquiries that cannot be scheduled or handled virtually, we will be available for in person services on Thursdays from 10:00AM - Noon EST and again from 2:00PM – 4:00PM EST.
Virtual Office Hours
The Office of the Registrar is hosting Virtual Office Hours on the following days/times (please use the links below to join a session):
General Information for Students, Alumni, and Other Guests
Are you a student or alumni and need to request a transcript, verification, or diploma?
Please submit a request online from your OPUS account. You can also visit our website to find out more information.
Are you a faculty or staff member who needs assistance?
See section titled "General Information for Faculty and Staff" below.
Are you an investigator and need to request a student’s transcript?
Please ask students to request an eTranscript or printed transcript online. Transcripts will be processed and mailed through Parchment.
Investigators can request a student’s Enrollment Verification Form which includes all academic work completed at Emory University. A copy of the investigator’s business card and the student’s release of information is required to be uploaded to the Online Ordering Form.
Are you visiting to drop off a letter or form?
Office doors will be open for guests to drop something off Tuesday and Thursday from 8:30 – 4:30PM.
Attention: Federal Express, UPS, and Other Express Carriers
Packages can be delivered to the Office of the University Registrar on Tuesdays and Thursdays from 8:30AM – 4:30PM EST in 100 Boisfeuillet Jones Center.
General Information for Schools and Departments
- OUR staff can be contacted via team emails (see below), email at registrar@emory.edu, or individuals can be reached by Skype and Zoom.
- OUR services suspended:
- In-person pick up of printed transcripts, verifications, and diplomas
- In-person investigator transcript requests – please ask students to request transcript online or investigator request enrollment verification form
Student Support Requests (StSS)
- General Questions and Support - send to stss@registrar.emory.edu
- Academic Changes (grade changes or enrollment changes)
- Feel free to use the COVID-19 Exception Request Form and submit to JoAnn McKenzie or Apryle Brown for processing
- Degree Applications – applications and memos send to diploma@registrar.emory.edu
- Diploma Support – questions and requests send to diploma@registrar.emory.edu
- ARCHE Support – questions and requests send to arche@registrar.emory.edu
- Transcripts - requests made via OPUS and questions send to transcripts@registrar.emory.edu
- Verifications - requests made via website and questions send to verifications@registrar.emory.edu
Academic Support Requests (AcSS)
- Curriculum Support – submissions made via Wufoo or Box and questions to curriculum@registrar.emory.edu
- Class Scheduling – requests made via CLSS or CLSSHELP@registrar.emory.edu
- University Course Atlas – requests made via Courseatlashelp@emory.edu
- Room Scheduling - requests made via 25Live, CLSS, or REGrooms@registrar.emory.edu
- Testing & Evaluation
- Scanning of Optical-Mark Answer Sheets - requests made via testingandevaluation@registrar.emory.edu
- EvaluationKit - The Registrar’s Office supports the School Level EvaluationKIT Administrators within each school that adopts EvaluationKIT
- For general information about EvaluationKIT, please email ekitsupport@registrar.emory.edu
- For Emory College Faculty, Staff, and Students needing assistance, please email ec-courseevals@emory.edu
- For School of Business Faculty, Staff, and Students needing assistance, please email gbs.academic.affairs@emory.edu
- For School of Theology Faculty, Staff, and Students needing assistance, please email Theology-evals@emory.edu
- For School of Nursing Faculty, Staff, and Students needing assistance, please email SON-evaluations@emory.edu
- For School of Law Faculty, Staff, and Students needing assistance, please email law-courseeval@emory.edu
- For School of Public Health Faculty, Staff, and Students needing assistance, please email rsphenrollmentservices@emory.edu
- For general information about EvaluationKIT, please email ekitsupport@registrar.emory.edu
Technology Support and Degree Tracker (TSS)
- Systems Request – requests made to tss@registrar.emory.edu
- Academic Calendar – requests made to tss@registrar.emory.edu
- Degree Tracker – requests should be made via email at degreetrackerhelp@listserv.cc.emory.edu
- OPUS Access – submit request form to pssecurity@registrar.emory.edu
Data Management (DMS)
- Data Requests - submit a form
- Questions - send an email to dmsteam@registrar.emory.edu