Contact Methods

For the Spring 2021 term, the Office of the University Registrar will be available for in-person services on a limited schedule.  To assist with maintaining the health and safety of our community, we ask that business be conducted virtually through email, virtual office hours, or a scheduled zoom meeting when possible.

If your needs cannot be met virtually, please schedule an appointment by sending an email to registrar@emory.edu.  

For inquiries that cannot be scheduled or handled virtually, we will be available for in person services on Thursdays from 10:00AM - Noon EST and again from 2:00PM – 4:00PM EST.

Virtual Office Hours

The Office of the Registrar is hosting Virtual Office Hours on the following days/times (please use the links below to join a session):

• Mondays and Wednesdays: 1:00PM to 3:00PM EST
• Fridays: 10:00AM to Noon EST

General Information for Students, Alumni, and Other Guests

Are you a student or alumni and need to request a transcript, verification, or diploma?

Please submit a request online from your OPUS account. You can also visit our website to find out more information. 

Are you a faculty or staff member who needs assistance?

See section titled "General Information for Faculty and Staff" below.

Are you an investigator and need to request a student’s transcript?

Please ask students to request an eTranscript or printed transcript online. Transcripts will be processed and mailed through Parchment.

Investigators can request a student’s Enrollment Verification Form which includes all academic work completed at Emory University.  A copy of the investigator’s business card and the student’s release of information is required to be uploaded to the Online Ordering Form.  

Are you visiting to drop off a letter or form?

Office doors will be open for guests to drop something off Tuesday and Thursday from 8:30 – 4:30PM.

Attention: Federal Express, UPS, and Other Express Carriers

Packages can be delivered to the Office of the University Registrar on Tuesdays and Thursdays from 8:30AM – 4:30PM EST in 100 Boisfeuillet Jones Center. 

General Information for Schools and Departments

• OUR staff can be contacted via team emails (see below), email at registrar@emory.edu, or individuals can be reached by Skype and Zoom.
• OUR services suspended:
  • In-person pick up of printed transcripts, verifications, and diplomas
  • In-person investigator transcript requests – please ask students to request transcript online or investigator request enrollment verification form

Student Support Requests (StSS)

• General Questions and Support - send to stss@registrar.emory.edu
• Academic Changes (grade changes or enrollment changes)
  • Feel free to use the COVID-19 Exception Request Form and submit to JoAnn McKenzie or Apryle Brown for processing
• Degree Applications – applications and memos send to diploma@registrar.emory.edu    
• Diploma Support – questions and requests send to diploma@registrar.emory.edu   
• ARCHE Support – questions and requests send to arche@registrar.emory.edu
• Transcripts - requests made via OPUS and questions send to transcripts@registrar.emory.edu
• Verifications - requests made via website and questions send to verifications@registrar.emory.edu

Academic Support Requests (AcSS)

• Curriculum Support – submissions made via Wufoo or Box and questions to curriculum@registrar.emory.edu
• Class Scheduling – requests made via CLSS or CLSSHELP@registrar.emory.edu
• University Course Atlas – requests made via Courseatlashelp@emory.edu
• Room Scheduling - requests made via 25Live, CLSS, or REGrooms@registrar.emory.edu
• Testing & Evaluation
  • Scanning of Optical-Mark Answer Sheets - requests made via testingandevaluation@registrar.emory.edu  
  • EvaluationKit - The Registrar’s Office supports the School Level EvaluationKIT Administrators within each school that adopts EvaluationKIT
    • For general information about EvaluationKIT, please email ekitsupport@registrar.emory.edu
      • For Emory College Faculty, Staff, and Students needing assistance, please email ec-courseevals@emory.edu
      • For School of Business Faculty, Staff, and Students needing assistance, please email gbs.academic.affairs@emory.edu
      • For School of Theology Faculty, Staff, and Students needing assistance, please email Theology-evals@emory.edu
      • For School of Nursing Faculty, Staff, and Students needing assistance, please email SON-evaluations@emory.edu
      • For School of Law Faculty, Staff, and Students needing assistance, please email law-courseeval@emory.edu
      • For School of Public Health Faculty, Staff, and Students needing assistance, please email rsphenrollmentservices@emory.edu

Technology Support and Degree Tracker (TSS)

• Systems Request – requests made to tss@registrar.emory.edu
• Academic Calendar – requests made to tss@registrar.emory.edu
• Degree Tracker – requests should be made via email at degreetrackerhelp@listserv.cc.emory.edu
• OPUS Access – submit request form to pssecurity@registrar.emory.edu

Data Management (DMS)

• Data Requests - submit a form
• Questions - send an email to dmsteam@registrar.emory.edu