Temporary Contact Methods
The Office of The University Registrar has temporarily suspended in-person services. Staff members in the Office of the University Registrar will be working remotely and our office in the B. Jones Building is closed
In light of the COVID-19 concerns, the Registrars’ Offices will temporarily suspend in-person services effective March 23rd, 2020 to protect the health and safety of our staff and students. This is subject to change based on guidelines provided by the university.
For students needing assistance from our office please contact us via email - registr@emory.edu. We will respond as quickly as possible.
Virtual Office Hours
General Information for Students, Alumni, and Other Guests
Are you a student or alumni and need to request a transcript, verification, or diploma?
Please submit a request online from your OPUS account. You can also visit our website to find out more information.
Are you a faculty or staff member who needs assistance?
See section titled "General Information for Faculty and Staff" below.
Are you an investigator and need to request a student’s transcript?
Please ask students to request an eTranscript or printed transcript online. Transcripts will be processed and mailed through Parchment.
Are you visiting to drop off a letter or form?
Feel free to drop off any correspondence to the OUR mailbox on the 3rd floor.
Attention: Federal Express, UPS, and Other Express Carriers
Please deliver all packages to 1762 Clifton Road NE, Suite 1650 Atlanta, GA 30322. For assistance please contact Shane Garrett at sgarre3@emory.edu or 404-831-5546 or Jay Jordan at Edward.jordan@ricoh-usa.com or 678-438-1019.
General Information for Schools and Departments
- OUR staff can be contacted via personal email, email at registr@emory.edu, or individuals can be reached by Skype and Zoom.
- OUR services suspended:
- In-person pick up of printed transcripts, verifications, and diplomas
- In-person investigator transcript requests – please ask students to request transcript online
- Responding to any mailed or faxed requests
- Notary and apostille services
- T&E Scanning & Drop-off
Student Support Requests (StSS)
- Academic Changes (grade changes or enrollment changes)
- Feel free to use the COVID-19 Exception Request Form and submit to JoAnn McKenzie or Apryle Brown for processing
- Degree Applications – applications and memos sent to registr@emory.edu
- Diploma Support – questions and requests sent to diploma@registrar.emory.edu
Academic Support Requests (AcSS)
- Curriculum Support – submissions made via Wufoo or Box
- Class Scheduling – requests made via CLSS or CLSSHELP@registrar.emory.edu
- University Course Atlas – requests made via Courseatlashelp@emory.edu
- Room Scheduling - requests made via 25Live, CLSS, or registr@emory.edu
- Testing & Evaluation
- Scanning of Optical-Mark Answer Sheets - requests made via registr@emory.edu
- EvaluationKit - The Registrar’s Office supports the School Level EvaluationKIT Administrators within each school that adopts EvaluationKIT
- For ECAS faculty and staff, learning resources can be obtained by emailing ec-courseevals@emory.edu
- For GBS Faculty and Staff seeking assistance with course and instructor feedback, please email academic.affairs@emory.edu
Technology Support and Degree Tracker (TSS)
- Systems Request – requests made to tss@registrar.emory.edu
- Academic Calendar – requests made to tss@registrar.emory.edu
- Degree Tracker – requests should be made via email at degreetrackerhelp@listserv.cc.emory.edu
- OPUS Access – submit request form to pssecurity@registrar.emory.edu
Data Management (DMS)
- Data Requests - submit a form
- Questions - send an email to dmsteam@registrar.emory.edu